FAQ

Frequently Asked Questions (FAQ)

1. How long does it take to deliver my order?

Orders are usually processed within 2–5 business days. Once shipped, delivery typically takes 3–7 business days, depending on your location.

2. How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS. You can use it to track your package in real time.

3. Do you accept returns or exchanges?

Yes. We accept returns and exchanges within 5 days of delivery. The product must be unused, unwashed, and in its original condition with all tags intact.

4. What if I receive a damaged, defective, or incorrect product?

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with your order number and clear photos of the product. We'll resolve the issue as quickly as possible.

5. Can I cancel my order?

Orders can only be cancelled before they enter production. Once production has started, cancellations are no longer possible.

6. How do I choose the right size?

Every product includes a detailed size chart. We recommend checking your measurements before placing your order to ensure the best fit.

7. Will the print fade after washing?

Our T-shirts are printed using high-quality printing technology. For the best results, wash them inside out in cold water and avoid direct ironing on the printed area.

8. What payment methods do you accept?

We accept secure payments through UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other payment methods available during checkout.

9. Do you offer Cash on Delivery (COD)?

Cash on Delivery is available only in selected locations and may be shown at checkout if your PIN code is eligible.

10. Do you ship across India?

Yes! We deliver to most serviceable PIN codes across India.

11. Are your T-shirts true to size?

Yes. Our T-shirts are made according to standard sizing. Please refer to the size chart on each product page before placing your order.

12. How can I contact House of Men?

If you have any questions or need assistance, you can reach us through our Contact Us page or email our customer support team. We're always happy to help.