Shipping policy

Shipping Policy

Welcome to House of Men. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak sales or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details so you can monitor your shipment.

Incorrect Address

Please ensure that your shipping address and contact information are accurate before placing your order. House of Men is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the package cannot be delivered after these attempts, it may be returned to us. Additional shipping charges may apply for reshipping.

Damaged or Missing Items

If your order arrives damaged, incomplete, or if you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review your request and work to resolve it as quickly as possible.

Delayed Deliveries

While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including weather conditions, courier issues, or high order volumes. We appreciate your patience and understanding.