Return & Exchange Policy
At House of Men, every product is made to order through our trusted print-on-demand fulfillment partner. Please read our policy carefully before placing an order.
Returns & Exchanges
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We accept return and exchange requests within 5 days of the delivery date.
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Items must be unused, unwashed, unworn, and returned with the original packaging and tags.
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To initiate a return or exchange, please contact us at [support email] with your order number and reason for the request.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, misprinted, or incorrect product, please contact us within 5 days of delivery with:
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Your order number
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Clear photos of the product
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An unboxing video showing the issue (recommended for faster claim processing)
After verification, we will arrange a replacement or refund, as applicable.
Size Exchanges
Please refer to our size chart before placing your order. Returns or exchanges due to selecting the wrong size are accepted within our 5-day return window. The product must be in its original, unused condition. Additional shipping or replacement charges may apply.
Non-Returnable Items
We do not accept returns or exchanges for:
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Products that have been used, washed, or damaged after delivery.
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Return requests made after 5 days of delivery.
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Minor color variations or size variations within standard manufacturing tolerance.
Refunds
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.
If you have any questions, please contact our support team at [support email]. We're always happy to help.